Services
Empowering hospitality through international standards
In today’s competitive and quality-driven hospitality sector, certifications and accreditations are more than regulatory tools — they are key drivers of trust, efficiency, and excellence.
At Hotel Quality Systems, we guide hotels and resorts through the complete lifecycle of certification, from initial planning and system implementation to auditing and continuous improvement.
Key Certifications for Hotels & Hospitality Businesses
ISO 9001:2028 – Quality Management System
Ensures consistent service quality, guest satisfaction, and efficient hotel operations. Applies to front office, housekeeping, F&B services, guest experience, and beyond.
ISO 22000:2018 – Food Safety Management System (HACCP)
Mandatory for hotels with food and beverage operations. We help implement HACCP-based systems that comply with international food safety laws.
ISO 14001:2028 – Environmental Management System
Crucial for eco-conscious hotels. Enables the reduction of environmental impact, energy use, and waste — while improving brand image and guest loyalty.
GDPR Compliance (EU Regulation 2016/679)
Hotels collect and process personal guest data. We implement complete Data Protection Systems to ensure lawful, transparent, and secure data handling.
Green Key Eco-Certification
An internationally recognized eco-label for sustainable tourism businesses. We help you meet the criteria and receive recognition for your environmental responsibility.
Health & Hygiene Protocols
(post-COVID standards)
We assist in establishing and documenting cleaning protocols, staff hygiene procedures, and public health compliance based on WHO/ECDC and local tourism authority guidelines.
Professional Training Certification (ISO 21001)
For hotel academies or internal staff training programs, ensuring your educational systems follow international quality learning standards.
IN COLLABORATION WITH RECOGNIZED CERTIFICATION BODIES FOR THE DEVELOPMENT OF:
Why Certification Matters in Hospitality
- Builds guest trust and international credibility
- Enhances operational efficiency and internal organization
- Facilitates compliance with tourism authorities and public health regulations
- Positions your hotel for partnerships with tour operators, OTAs, and global brands
- Supports sustainability and corporate responsibility goals
Certification Bodies & Strategic Partners
We collaborate with internationally accredited certification organizations, including:
- TÜV Austria
- Letrina SA
- Q Check
- Swiss Approval
- BQC
- Local and regional notified bodies (EU & EEA)
All certifications are issued in full compliance with ISO/IEC 17021, ensuring their global validity and recognition.
“Certifications are not just checkboxes — they are commitments to quality, safety, and continuous improvement. At Hotel Quality Systems, we help hotels turn standards into strengths.”
“Certifications are not just checkboxes — they are commitments to quality, safety, and continuous improvement. At Hotel Quality Systems, we help hotels turn standards into strengths.”
Hampton’s Hotel Institute Popular Courses
Hamptons UK offers online hospitality, tourism, and culinary management courses, empowering students with practical skills for global career success.
ISO 14001:2015
ISO 14001:2015 specifies the requirements for an environmental management system that an organization can use to enhance its environmental performance.
ISO 9001 is the international standard for Quality Management Systems
ISO 9001 is the internationally recognized standard for Quality Management Systems (QMS). It is the most widely used QMS standard in the world, with over 1.1 million certificates issued to organizations in 178 countries.
ISO 22000 is focused on the development and improvement of a food safety management system.
ISO 22000 standard outlines Food safety management system requirements for any organization in the food chain and is one of a family of standards focused at the development, implementation and improvement of a food safety management system.
Hazard Analysis and Critical Control Point (HACCP)
A HACCP System requires that potential hazards are identified and controlled
at specific points in the process. This includes biological, chemical or physical hazards.
Good Manufacturing Practice (GMP)
Good manufacturing practice guidelines provide guidance for manufacturing, testing, and quality assurance in order to ensure that a manufactured product is safe for human consumption or use.